1win app
1win app
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This app is available for your device
1win app
This app is available for your device
Contact
+91 1557820005
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1win app?
To log in, open the app and enter your registered mobile number, then verify the OTP sent to your number. This will authenticate your account, eliminating the need for a password or email login. You can now easily access the app using this straightforward login method.
Q2: What should I do if I am not getting OTP?
To begin, check your internet connection to ensure a strong signal. If you still don't receive the OTP after clicking "send," you can try waiting for the allotted time or contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the active mobile number. If the number has changed, submit your updated KYC details via email to the customer support for assistance with transferring your account. This will help facilitate the account transfer process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play the updated app without any problems. Once the update is installed, you can access the app and enjoy it again.
Q1: What is the minimum withdrawal amount in the 1win app?
In this app, users can withdraw a minimum of Rs. 100, which is considered a higher withdrawal amount compared to other apps. However, bonus amounts cannot be withdrawn, and only earnings from gaming activities are eligible for withdrawal. The withdrawal process is limited to the money earned through gaming.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know-Your-Customer (KYC) details are completed and submitted in the app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically process transactions within 30 minutes to 3 hours. However, occasional delays in payment processing may occur, requiring users to wait up to 24 hours. This delay can be a drawback in an otherwise efficient and streamlined experience.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used within our gaming platform and cannot be withdrawn. Any winnings earned using the bonus amount can be withdrawn by you.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it's failing, the money should be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for further assistance.
We recognize the significance of convenience and security, which is why our users have access to a variety of deposit and withdrawal methods. This includes credit cards, electronic wallets, and cryptocurrency options, all of which are safeguarded by advanced cryptography technology. This ensures that our users' transactions are protected from unauthorized access and maintain the highest level of security. Our commitment to security is unwavering, and we continuously invest in the latest technology to stay ahead of emerging threats. By offering multiple deposit and withdrawal methods, we empower our users to manage their accounts with ease and flexibility, while also providing them with a high level of control over their financial transactions.